Receptionist in Orchard Park , NY

Southtowns Endodontics Posted: 2021-04-01

Orchard Park , NY 14127

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Southtowns Endodontics has a full-time Receptionist position available at their Orchard Park office.
Responsibilities include:

• Answers multi-line inbound phone system and assists callers courteously and in a timely manner
• Processes all missed/cancelled appointments
• Reschedules patients and adjusts patient volume as required
• Communicates and collects money owed from patients respectfully
• Checks that all appointments are confirmed within the expected timeframe
• Maintains patient records; updates benefit coverage and demographic information when appointments are made
• Understands and follows HIPAA regulations
• Understands the hours expected to work
• Other duties as required or requested to meet patient needs and emergencies
• Other duties as required or requested by management
• Demonstrate exceptional organizational skills when performing typical clerical tasks such as answering phones, scheduling, and dealing with our patient records
• Must be dependable and skilled in quality control when handling financial information, performing insurance verification,
• Exhibit strong interpersonal communication skills to connect with our team and the patients in a friendly and adaptable manner
• Be a team player
• High school diploma or equivalent

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