Load Planner/ Logistics CSR in Buffalo, NY


Concept International Transportation Inc dba Concept Logistics Posted: Jul 27, 2020

Buffalo, NY 14204

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As a Load Planner your job is to ensure the successful life cycle of a load when it is booked. You will build the relationship between Concept and the Driver Customer with elite professional customer service and create and execute attack & expansion plans to ensure tracking. Strengths in communication, multi-tasking,

What You Will Be Doing?

- Interact with customers/carriers daily by providing rates and responding to customer requests.
- Process orders for clients, track freight, resolve issues, and provide customer service
- Develop and maintain an excellent working relationship with internal departments, carriers and vendors
- Provide pricing to customers and act as liaison between the customer and carrier
- Efficiently identify the most cost-effective solution based on each clients’ shipment specific needs

The Ideal Candidate Will Have:
- Minimum of a HS Diploma/GED
- Minimum 1 year experience in the LTL industry
- Solid understanding of trucking supply chain cycles, with TMS experience
- Ability to quickly build client relationships
- Strong understanding of US geography
- A love for teamwork and collaboration as well as the ability to work independently with little oversight at times
- Accurate and detail oriented written and verbal communications skills
- Excellent decision-making skills, ability to learn, adapt and thrive under pressure
- A positive and proactive attitude
- High degree of enthusiasm, professionalism, and motivation

Job Type: Full-time

Salary: $30,000.00 to $35,000.00 /year

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