Inside Technical Sales in Cheektowaga, NY

Hammond Manufacturing Co. Inc. Posted: 2020-09-01

Cheektowaga, NY 14225

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Hammond Manufacturing is looking for a qualified candidate for an Inside Technical Sales position at our office in Cheektowaga, NY.

At Hammond, we aim to provide excellent support to our customers spanning hundreds of industries, but focusing on our electronic enclosure product line. The successful candidate will work within a small team of 3-4 people to provide custom enclosure solutions, acting as a liaison between our customers and our engineering team. Each project will be unique and require some level of creativity to meet the customer’s needs, and customer requirements are constantly changing, so new ideas are always welcome.

Specific product knowledge is not a requirement, but some form of technical knowledge will be a great advantage.

If you feel you will thrive in a relaxed business environment where creative problem solving is held in high regard, we invite you to apply!

Major Responsibilities:
-Provide technical product assistance for customers and sales staff.
-Estimate costs and provide quotations based on customer requirements.
-Handle incoming inquiries regarding product information, application of products, special pricing needs, and customer-specific solutions.
-Assisting customers in determining which Hammond product(s) will best meet their needs and facilitate a custom solution when required.
-Facilitate communication between customers and Hammond engineering staff to monitor projects from the design phase through completion.
-Communicate new ideas, customer feedback, and suggestions to management.
-Perform other tasks as directed.

-Ability to read and understand basic drawings.
-Some familiarity with CAD software is a plus but not required.
-Good mechanical and math skills.
-Some knowledge of electronics is a plus but not required.
-Proficient computer skills: MS Office (Excel & Word) as well as CRM software.
-Inside sales experience is a plus.
-Excellent verbal and written communication skills

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