Customer Service Representative in Tonawanda, New York


Applied Industrial Technologies Posted: 2022-07-15

Tonawanda, New York 14150

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Our CSSRs spend the majority of their time working directly with our customers.
They are asked to handle a variety of tasks listed below.
In this role one has the opportunity to develop strong relationships with customers, peers, vendors and various internal departments.
Applied Industrial Technologies offers a benefits package that includes healthcare coverage,
401(k), tuition reimbursement, vacation, sick and holiday pay as well as a performance incentive plan.

Responsibilities:
• Respond to customer inquiries, provide quotes,
process customer orders
• Source and procure products
• Look for opportunities to generate add-on sales and
sell promotional items
• Expedite customer backorders
• Assist, as needed, with pulling inventory and
preparing shipments
• Assist with customer returns
Essential Qualifications:
• Good customer service and communication skills
• Reliable, organized, and detail-oriented
• Good working knowledge of Microsoft Office,
including Outlook, Excel and Word
• Self-starter, exceptional good work ethic
• Willingness to learn
• Positive mental attitude
• Good driving record
Preferred Qualifications:
• Distribution experience
• SAP experience
• Knowledge of Bearing, Power Transmission, Electrical,
Hydraulic and/or Pneumatic products.
• Storeroom experience

Please send an email if you are interested in the position.
Please submit a brief statement of your qualifications and contact information.
Or
Please apply with resume via Quick Apply

We will contact you for a preliminary phone interview.

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