Usher/Ticket Taker in Darien Center, NY

Darien Lake Amphitheater / Live Nation Posted: 2023-05-24

Darien Center, NY 14040

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Rock Stars Wanted! Live Nation is hiring!
We are looking to fill seasonal positions for the 2023 concert season!

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Job Functions:
Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean and presentable to the guest.
Resolve guest complaints or problems.
Examine tickets or passes to verify authenticity.
Provide assistance to guests with special needs, such as helping with seat accommodations.
Show CARE by participating in venue recycling efforts before, during and after the show.
Guide guests to exits or provide other instructions or assistance in case of emergency.
May assist in verifying staff credentials to generally restricted areas.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Assist patrons by giving directions places inside or outside the venue.

High School Diploma or equivalent preferred
Customer service experience preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

For more information, interested applicants can:
Call: 716-428-5930 (Please reference WNY JOBS)
Apply online:

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