Service Technician in Buffalo, NY


Elwood Fire Protection Posted: 2024-03-18

Buffalo, NY 14207

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Salary Range: $15.00-19.00

Service Technician:
- Ensure customers are serviced at the highest level of satisfaction through quality courteous service, and by applying experience, knowledge and training.
- Thoroughly complete inspections in timely manner as scheduled and interface with Inspection Coordinator to ensure that the customer receives the work per proposed scope.
- Utilizes an online scheduling calendar to receive and understand the individual scheduled tasks, customer locations, and maintain other company documents as required.
- Maintain positive customer relationships and review inspection results with customer.
- Turn in required paperwork in a timely manner.
- Maintain equipment, supplies and company vehicle (if supplied) in good working order.
- Study and learn NFPA standards for the inspection and testing of fire protection systems. Stay current with code requirements, industry changes, and obtain NICET/ NFPA certifications.
- Perform other related duties as assigned.

Qualifications/Education/Experience Requirements:
- Good verbal / written communication & Customer service skills to clearly and concisely communicate with customers.
- Mechanical & Math Aptitude
- Exceptional computer & Apple IOs skills
- Professional and Organized
- High school diploma or equivalent required
- Previous experience with the fire protection industry (preferred)

Certificates, Licenses, Registrations:
- Valid Driver’s License
- NICET/ NFPA Certification is preferred (or willingness and ability to obtain)

Physical Demands and Work Environment:
- Physical ability to lift 30 pounds
- Industrial, Commercial, & Residential building environment with moderate to high noise levels, and comfort with working at heights.
- Mostly a physical demanding role. Majority of the daily demand is standing and walking stairs and climbing ladders.
- Ability to be on the phone and computer consistently throughout the day.

$15-$19/hr.

To apply, please see below link.

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