Refugee Services Case Worker in Niagara Falls, NY

Jewish Family Services of Western New York Posted: 2022-01-04

Niagara Falls, NY 14301

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Advance your career and make a difference at JFS of Western New York.
If you thrive on helping people, are community driven, and are looking for change, one of our many opportunities could be what you are looking for:

Do you have a passion for working with individuals to help them reach self-sufficiency, minimize poverty and help them successfully make a new home in the United States? Do you have a case management background and the demonstrated ability to work effectively and sensitively with refugees and immigrants? If so, then this full-time position provides a unique and rewarding opportunity for you to make a difference in the lives of many.

In this role, you'll assists clients gain access to medical, psychiatric, social, employment, educational, psychological and other essential services and navigate local systems during the initial resettlement period. You'll help them to access resources, achieve objectives and maximize their independence and productivity and advocate on their behalf, working to resolve problems that may prevent their access to needed services.

Minimum of an Associate's degree in a human services related discipline.
One year of case management in providing direct services to refugees and immigrants.
Knowledge of community resources in the Niagara region for refugees and immigrants.
Informed about refugee and immigrant issues, and available services to clients.
Strong Internet research and computer skills, especially with Outlook, Word, and Excel.
Data management and reporting as required by funding sources
Familiar with and appreciative of issues related to people with diverse cultures and languages.
Proficient verbal & written communication skills for interactions and for documentation.
Fluency in a refugee language (Arabic, Dari, Farsi, Pashtu, Burmese or other) preferred.

This position pays $19 per hour and offers great benefits including 4+ weeks accrued Paid Time Off (PTO), plus 13 holidays, excellent health insurance options (BCBS), 401k and much more. Since this position requires work in the community, you must have a reliable vehicle, a clean NYS driver's license and required liability insurance levels of 100/300K. If hired, you must also be able to demonstrate having received the COVID-19 vaccination.

Learn more about our openings at and easily apply online if you think one of these positions fits your interest and background:

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