Microcomputer Technical Support Specialist in West Seneca, NY

Erie 1 BOCES Posted: 2024-04-24

West Seneca, NY 14224

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Salary Range: $31.90 / hour Plus Generous Benefits Package

Join a growing team at E1B! We are dedicated to our core values of providing excellent service, being continually innovative and most importantly, providing our customers and staff with the highest level of integrity in all areas of our work.

Microcomputer Technical Support Specialist

The Microcomputer Technical Support Specialist assigned to the VoIP team of the Technology Services Division is an employee with a wide range of experience with the processes and technologies of the WNYRIC. Reporting to the VoIP Supervisor, the Technical Support Specialist exercises leadership and some independent decision-making in regard to the assigned duties. The Microcomputer Technical Support Specialist will work on second level problem resolution for any of our 100 plus school districts, with a polite and courteous nature. This position will be responsible for the design, development, installation, implementation support and/or maintenance of VoIP equipment, applications, and Server operating systems.
The successful candidate will assist in the installation, customization, maintenance and support of approved WAN/Wireless/VoIP hardware and software integrations. Implements and assists in maintaining district level networking (including but not limited to routers, switches, wireless management, VoIP systems including IP Speakers/clocks, paging interfaces and gateways.

Graduation from a regionally accredited or New York State registered four (4) year college or university with a Bachelor’s degree and two (2) years of experience in computer programming which included, at least, on (1) year of experience in programming and/or maintenance of vendor supplied operating software
• Experience in servicing VoIP systems, CCNA, Network+, Security+ desirable
• Must have a valid NYS Driver’s License and willing to drive to schools and offsite when necessary.

Pay: $31.90/hr Plus Generous Benefits Package including
• Premium Health and Dental plans (E1B pays 85%)
• NYS Retirement System

To Learn more and to apply, Visit Us at: Job Posting - Erie 1 BOCES (recruitfront.com) using the Link Below.
Or email us with any questions you may have to: employment@e1b.org

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