Housing Counselor / Case Manager in Buffalo, NY

My Place Home for the Homeless, Inc Posted: 2023-03-12

Buffalo, NY 14211

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Our Shelter is seeking a full or part time Case Manager to work at our two sites. Hours are dayshift only.

Case Manager Duties and Responsibilities

- Assessing client needs, and developing strategies to help the client
- Providing support and resources for clients; good working relationship with support networks, government resources, and community resources
- Researching and referring client resources such as health and childcare
- Assigning social workers to respond to crisis situations that affect vulnerable or mentally unstable adults
- Evaluating and studying programs, services, and resources for quality and client needs
- Determining the correct course of action when helping clients, whether it be with a social worker, psychologist, or medical doctor
- Creating programs and services to benefit clients and community
- Listening and providing help and advice for impacted adults
- Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected
- Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work
- Advocating and raising awareness on behalf of clients and the needs of the community and local services
- Assisting clients by providing a family social worker, clinical social worker, school social worker, or healthcare social worker

Case Manager Requirements and Qualifications:

- Possesses superb written and spoken communication skills
- Excellent interpersonal skills with colleagues, community leaders, policymakers and others
- Excellent time management skills; organized and able to prioritize
- Motivated to take on additional community involvement projects and solve problems
- Comfortable in a fast-paced environment with multiple cases
- Able to organize and manage large amounts of files, schedules, dates, and information
- Self-directed and able to work without supervision
- Comfortable with building personal relationships and dedicated to helping others
- Empathetic and supportive with mentorship and leadership skills
- Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields; Master's degree in social work preferred; supervised practicum or internship preferred
- Licensed or certified by state board according to regulatory is a plus
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Able to work nights and weekends ( when required)
- Able to travel to meet with clients or partners in care (locally primarily but possible to attend trainings or seminars outside city limits)

Salary is subject to level of education and or experience.

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