Debt Collector/Call Center in West Seneca, NY


Omnipoint Management Solutions Posted: 2024-02-12

West Seneca, NY 14224

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Salary Range: $17-$22/hr.

Omnipoint is looking for experienced collectors to join our team! We are offering a guaranteed bonus for the first 90 days to establish your base as we move into the New Year & Tax Time!

No nights or weekends! Our schedule is Monday through Friday 9am-5pm.

We offer a great bonus structure and additional incentives for doing the right thing, being compliant as well as achieving team milestones/goals. $17-$22/hr.

Responsibilities:
• Communicate with consumers by telephone to resolve delinquent debt
• Negotiate and counsel consumers to find resolutions to delinquency
• Manage and resolve primary consumer questions and concerns
• Escalate consumer complaints and secondary concerns to management
• Update consumer accounts per Company and Client policies
• Skip tracing as needed
• Maintain knowledge and compliance to all applicable Federal, State, Local laws, and regulations relating to job duties
• Maintain knowledge and adherence to all Company compliance polices
• Perform other duties as assigned by management

Qualifications:
• Proficient in English language
• Able to easily navigate computer and software platforms
• Communicate effectively, in a professional, assertive and pleasant manner
• Team oriented
• Reliable

Benefits:
• Prorated goals for your first three months
• Top base pay and unlimited bonus potential
• Additional daily, weekly and monthly contests and incentives
• Paid vacation
• Paid sick
• Paid holidays
• Health insurance
• Dental insurance
• Small office environment

To apply, please call 716-296-9541 or 866-659-2093 to set up a confidential interview, or submit resume or call back request via email to direct apply.

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