Customer Service Specialists in Williamsville, NY

Make your footprint in the media industry by joining our team of Specialists. We care about the people and the communities we serve through our media groups.
Our Specialists build customer relationships and provide support, via phone and email.
In this role, your daily focus will be providing a high level of guidance and assistance to customers, careful formatting, proofreading and prioritizing work to meet time sensitive deadlines. The categories we handle for both digital and print media include obituary notices, legal notices, classified advertising, special announcements, etc.

Keys to being successful in this position: Excellent multi-tasking, exceptional attention to detail, strong customer service skills and timely follow through.

Qualifications:

Excellent communication skills and strong attention to detail
Excellent multi-tasking skills
Experience in a call center environment is preferred
Weekend availability may be required

Please apply below with resume

On-Going Training & Development
Innovative Team
Major Medical, Dental & 401(k)
Paid Vacation, Sick Time & Holidays
Results Driven and Team-Oriented
Internal Postings for Growth Opportunities

Please apply with resume below