Customer Care Associate in Hamburg, NY
Baker Management, LLC Posted: Jul 17, 2020
Hamburg, NY 14075
Small family owned business in the village of Hamburg NY is seeking a highly motivated administrative professional to perform the position of Customer Care Associate in conjunction with the company's logistics management division.
Candidate should be skilled with the Microsoft office suite of programs and an expert at customer communication. This position will coordinate and oversee all aspects of in-bound customer, and vendor calls as well as some e-mails - while maintaining all company-wide practices and functions. This person will communicate regularly with key Baker Management stakeholders, customers, vendors, and key positions within other logistics divisions. This person will also need to be extremely organized, maintain meticulous record-keeping, and have clean work space(s). A key part of every employee's job is to serve as a Baker Management ambassador, positively engaging the customer at every opportunity.
Great opening for the right candidate with some flexibility in scheduling.
4 years of customer relations and administration in a similar role,
Basic bookkeeping skills a plus.
Associates degree or higher preferred.
Pay DOE. Baker Management is an EOE.
Please send resume & cover letter to: