Box Office Supervisor in Darien Center, NY

Darien Lake Amphitheater / Live Nation Posted: 2024-02-28

Darien Center, NY 14040

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Salary Range: $18 - $25/hour

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities.

We are looking to fill seasonal management positions for the upcoming 2024 concert season!

What this role will do:
- Supervision of the Department
- Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.)
- Assist and support box office staff in any of their job functions, as needed
- Ensure positive and creative team environment within the department
- Facilitate open communication with the Box Office Manager, staff and all other venue departments
- Exhibit proper inter-departmental communications and organization
- Ensure complete and satisfactory on-going staff training
- Assist manager with staff evaluations (training, 90-day, annual)
- Provide a positive team environment within the department
- Assist in ensuring appropriate staffing levels.
- Help set staff development and performance goals & monitor progress
- Recruitment and hiring staff, work with the Office Manager regarding any disciplinary items
- Financial / Cash Handling
- Create, modify and maintain inventory for all ticketed events in a secure ticketing environment
- Monitor and maintain functionality of all ticketing computers, software and hardware

•            Experience in Box Office / Ticketing Management
•            Flexible Schedule (days/nights, weekends, and holidays)
•            Experience in Cash Handling
•            Leadership, Management and Customer Service
•            Tolerance of all cultures, music and art forms
•            High School Diploma

•            Experience in a live environment operation
•            Experience with Ticketmaster Systems (Host, Archtics, TM1)
•            Experience handling counterfeit cash
•            Experience in Microsoft Applications (Outlook, PowerPoint, Word, Excel, etc.)
•            Experience in Prioritizing, Time Management & Multitasking

Pay range: $18 - $25/hour

For more information, interested applicants can:
Call: 716-428-5930 (Please reference WNY JOBS)
Apply online:

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