Warehouse Clerk in West Seneca, NY


Sonwil Distribution Center Posted: 2026-08-21

West Seneca, NY 14224

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Salary Range: $17.70-$18.96 per hour

As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers.
This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.
- Base pay range: $17.70-$18.96 per hour
- $0.40 shift differential for 2nd shift
- $0.80 shift differential for 3rd shift

Duties and responsibilities
• Provide exceptional customer service
• Manage and check-in drivers efficiently and effectively
• Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders
• Perform data entry as needed
• Daily communication via telephone calls and emails to internal departments
• Prioritize and multi-task client requests on a daily basis
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Respond in a prompt and courteous manner to client requests
• All other duties as assigned

Qualifications
• High School Diploma or GED
• Customer service experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Initiative
• Basic PC skills and MS Office Suite (Excel, Word, Outlook)
• Ability to work in fast-paced environment
• Work independently and with team in fast paced environment

Safety Requirements
• Must wear safety vest.

Physical requirements
• Must be able to lift up to 50 lbs.

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