Student Services Coordinator in Buffalo, NY

Salary Range: $67,000-$70,000/year

Join Our UB Community – Where Opportunity Thrives
At the University at Buffalo, we’re more than a campus — we’re a city within a city. Every day, thousands of people work together to create a vibrant, supportive, and forwardthinking community. We’re proud to welcome individuals from all backgrounds to explore the many ways they can contribute to UB’s mission and help our community succeed.

We are currently recruiting for a variety of essential roles, including:
Student Services Coordinator

Responsibilities will include, but are not limited to the following:
• Build and lead a new, integrated services team utilizing a coaching model that connects advising, college transition, and career development functions to strengthen student retention, completion, and placement outcomes.
• In collaboration with Admissions, oversee student intake, registration, and onboarding including new student orientation sessions to ensure a smooth transition for incoming students.
• Oversee implementation of the Early Alert system and disciplinary processes, ensuring timely interventions and consistent documentation.
• Develop and sustain partnerships with employers and agencies to support student success and placement opportunities. • Oversee student placement processes, including college enrollment and employment opportunities. Ensure students are prepared for career success by overseeing job readiness support.
• Collect, analyze, and report data related to student persistence, engagement, and placement outcomes.
• Serve as a co-lead for the Commencement Ceremony and Recognition Events.

Minimum Qualifications
• Bachelor’s Degree and two (2) years of supervisory or management experience overseeing staff and operations within student services, academic advisement, career services, or a closely related functional area.
• Strong data management and reporting skills; experience using student record systems.
• Demonstrated ability to collaborate across departments to improve student outcomes.
• Excellent interpersonal, communication, management, problem-solving, and decision-making skills.
• Experience in using Microsoft Office Suite. Comfortable learning and using new and emerging technology.
• Must be available to work weekends and evenings on occasion.
• An equivalent combination of education and experience will be considered.

Preferred Qualifications
• Master’s Degree in Higher Education, Student Personnel, Counseling, Education, or related field.
• Three (3) to five (5) years of supervisory or management experience overseeing staff and operations within student services, academic advisement, career services, or a closely related functional area.
• Experience developing and implementing student persistence, completion and placement strategies.
• Experience working with academically underprepared or economically disadvantaged adult learners.
• Experience in partnership development with employers and community organizations.
• Experience with grant coordination or external funding initiatives.
• Demonstrated success in leading cross-functional teams.

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

If you’re ready to make a meaningful impact and grow your career in an environment that values inclusion, collaboration, and service, we’d love to meet you. Ready to make a difference at UB? Apply now and join us in building a brighter future together!

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Apply online using the link below: