Sportsbook Ticket Writer in Niagara Falls, NY


Seneca Gaming Corporation Posted: 2026-05-12

Niagara Falls, NY 14303

Seneca Gaming Corp BEST 8 logo
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Salary Range: Starting at $16.00 negotiable based on experience

There's a reason we call it The Best 8 Hours...
When you work at Seneca Resorts & Casinos—your day is filled with helping people have FUN! We love to work and win together---it’s one of our core values! Not only do we make work feel like play, we offer so many great benefits and extras you’ll feel like you hit the career jackpot!

The Sportsbook Ticket Writer provides excellent customer service to all guests while creating a fun and welcoming experience within the Sportsbook area. The Sportsbook Ticket Writer must process Sports Betting transactions quickly, accurately and in compliance with all regulatory and payment policies. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Acknowledge, greet and converse with customers who have in interest in Sports Betting
2. Monitor controls designed to assure full compliance with state, federal and tribal regulatory requirements.
3. Maintains betting counters and operational areas; ensures a clean and professional image; ensures betting supplies, racks and materials are maintained and up-to-date
4. Prepare and stock all the daily sports sheets
5. Explain wagering rules, including betting lines and odds and procedures to guests as needed
6. Provides the services for the Sportsbook by assisting guests, collecting tickets and payments, processing tickets and paying winners.
7. Entering sports betting ticket information into computer terminals.
8. Process all cash transactions by accepting money and making necessary change accurately.
9. Read numbers on Sports Betting tickets and verify for accuracy and pay winning tickets.
10. Handles money with accuracy, accepts bets, makes change, pays winners and balances cash bank.

Education/Experience:
1. Must be 18 years of age or older upon employment
2. High school diploma or equivalent required.
3. Previous money-handling experience is required; at least 6 months in a gaming environment preferred
4. Previous customer service experience preferred
5. General knowledge of sports teams and games preferred

Salary Starting Rate: $16.00
Compensation is negotiable based on experience and education.

• Weekly paychecks
• PAID lunch hour
• FREE meals every workday
• Affordable medical insurance options
• Multiple shifts available
• Company-matched 401(k)
• FREE on-site gym (Seneca Niagara and Seneca Allegany locations)
• Access to FREE on-site healthcare—appointment or co-pay needed*
• Exclusive Team Member discounts throughout WNY
• Opportunities to support great causes and earn paid time off
• Education reimbursements
• Rewards and recognition programs
And so much MORE!

To learn more and discover your next career, use the link below to apply online!

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