There's a reason we call it The Best 8 Hours...
When you work at Seneca Resorts & Casinos—your day is filled with helping people have FUN! We love to work and win together---it’s one of our core values! Not only do we make work feel like play, we offer so many great benefits and extras you’ll feel like you hit the career jackpot!

**This position is eligible for a $1,000 sign-on bonus!**

Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.

The Security Ambassador role is a position responsible for offering a welcoming experience upon a guest’s arrival, and to provide exceptional guest service while completing any required duties of their assigned position. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Must create a welcoming experience for guest arrival and offer exceptional guest service during any of their assigned duties.
2. May be assigned to indoor or outdoor positions/assignments throughout SGC property at the discretion of Security Management.
3. Must successfully complete CPR/First Aid Training Course; and any other training required by the Security Management.
4. Report to the Security Management Team any violations, acts, or situations which are detrimental to the best interest of the Seneca Gaming Corporation.
5. Assist in any internal or external investigations conducted by the Seneca Gaming Corporation, Seneca Gaming Authority or authorized local authorities in a non-Gaming capacity.
6. Must possess good communication skills and be able to resolve or de-escalate conflicts in Non-Gaming areas.
7. Maintain the strictest of confidentiality with respect to the internal functions of the Security Department as well as any other information deemed to be confidential.
8. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
9. Maintain a professional work environment with supervisors, managers and staff.
10. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
11. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
12. Attend all necessary meetings.
13. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Preference will be given to candidates with a High school diploma.
3. Preference will be given to candidates with the following; Security or Hospitality experience, or guest service experience.
4. Must have good observation skills.
5. Must have good writing and spelling skills.

Salary Starting Rate:
$16.50/hour
Compensation is negotiable based on experience and education.

• Weekly paychecks
• PAID lunch hour
• FREE meals every workday
• Affordable medical insurance options
• Multiple shifts available
• Company-matched 401(k)
• FREE on-site gym (Seneca Niagara and Seneca Allegany locations)
• Access to FREE on-site healthcare—appointment or co-pay needed*
• Exclusive Team Member discounts throughout WNY
• Opportunities to support great causes and earn paid time off
• Education reimbursements
• Rewards and recognition programs
And so much MORE!

We’re Hiring! Join Us Our Upcoming Hiring Event:
Allegany (777 Seneca Allegany Blvd., Salamanca, NY 14779)
Tuesday, September 29 – Meeting Room
Time: 11:00am-6:00pm

To learn more and discover your next career, use the link below to apply online!