Process Administrator in Lancaster, NY

Salary Range: $55,000-$67,000

The quality assurance department of a suburban Buffalo manufacturer has an immediate opening for a Process Administrator. This full-time role is responsible for providing principal administrative duties including processing, maintaining, logging and archiving regulatory documentation associated with shipping product. Documentation includes FAA forms 8130-3, 8130-9, 8100-1 and other paperwork such as cylinder test reports, detail information sheets, customer specific forms and inspection data sheets.

Duties and responsibilities:
Maintain a highly visible and responsive relationship to FAA DMIRs, quality assurance personnel, and the material handling cell
Determine the approach to take in non-routine situations including record searches, interpreting customer information, and communicating effectively with internal and external customers
Coordinate customer liaison activities including the generation of FAA form 8130-3 airworthiness approval tag, certificates of conformance, general customer correspondence, and supplemental paperwork needed for product shipment, etc.
Maintain various quality assurance computer databases
Create various computer reports associated with QA
Investigate and process customer requests for information
Organize and maintain record storage
Provide general clerical and administrative support for the QA team

Job Requirements
Minimum high school diploma; associate degree in Business preferred
1-5 years of administrative support experience in a manufacturing environment
Proficient with Microsoft Office
Excellent written and verbal communication skills
Notary Public a plus
Highly organized and detail oriented

Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.