Medical Receptionist in Hamburg, NY

Salary Range: $17.00 to 18.00 to start

We’re seeking a professional and detail-oriented Front Office Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service, managing appointment scheduling, and supporting medical administrative functions. This role requires proficiency with Medent, strong communication skills, and a solid understanding of medical terminology and office procedures.

Responsibilities are to:
• Greet patients warmly and professionally upon arrival and departure
• Manage patient check-in and check-out processes efficiently
• Verify insurance coverage and perform insurance verification procedures
• Schedule, reschedule, and confirm appointments
• Collect payments and perform medical collections as needed
• Handle multi-line phone systems with excellent phone etiquette to address patient inquiries and direct calls appropriately
• Manage medical records, data entry, and document management in compliance with HIPAA regulations maintaining confidentiality
• Support administrative tasks such as filing, faxing, copying, and maintaining office supplies
• Provide exceptional patient service by addressing concerns promptly and courteously
• Maintain cleanliness and organization of the reception area
• Maintains operations by following policies and procedures
• Additional duties as needed

Qualifications:
• Prior experience in a medical office or clinic setting is highly preferred
• Strong computer skills including Microsoft Office 365 and the ability to learn Medent
• Excellent communication skills with professional phone etiquette
• Ability to handle multiple tasks efficiently in a fast-paced work while maintaining attention to detail
• Knowledge of HIPAA compliance standards for patient privacy and data security
• At least an Associate’s degree
• At least two years of administrative/clerical experience required

This is an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care through efficient administrative support. This position pays $17-$18/hr. based on previous experience.

Please respond by email via quick apply below.