Intake/Customer Service Clerk in Buffalo, NY

United States District Court Posted: 2024-06-26

Buffalo, NY 14202

US District Court Western Div logo
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Salary Range: CL 23 ($40,947 - $66,565)

The United States District Court for the Western District of New York is seeking an Intake/Customer Service Clerk. Intake/Customer Service Clerks are the “face” of the
Court to much of the public and attorneys who practice in the Court and help create positive public impressions about the Judiciary.

Representative Duties
• Answer and route incoming calls and assist the public in the use of databases.
• Provide basic information to the public, the bar, and the Court.
• Assign case numbers and open cases.
• Receive and file documents, notices, minutes, decisions, orders, and judgments.
• Create new case files, maintain case records, retrieve files, copy records, and certify court documents.
• Check for prior or prohibited filings. Verify and issue summons. Verify attorneys’ authority to practice.
• Review and process attorney admission documents.
• Receive and process payments, issue receipts, secure and balance cash drawer.
• Respond to form and copy requests.
• Assist with quality control.
• Adhere to procedures of the court.
• Perform other duties as assigned.

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