Housekeeper in Amherst, NY

Salary Range: $16.30-$17.30

Located in Amherst, NY, the Hampton Inn Buffalo- Amherst is strategically located between two popular destinations – the Amherst Recreation Complex and the University at Buffalo North Campus. The Amherst Recreation Complex provides indoor and outdoor sports and recreational activities year-round. Its Northtown Center is the top tourism destination in town. The hotel is also unique. It is the first one in the nation certified for Universal Design, an emerging standard for socially responsible design.

The housekeeper will perform any combination of light cleaning duties to maintain overall cleanliness of assigned hotel suites, rooms, and other areas as assigned. Duties may include but are not limited to making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Essential Functions:
-Cleaning suites, rooms, and other areas as assigned so that health and safety standards within the specified timeframe, which includes:
-Making beds, dusting, vacuuming and washing windows/tracks
-Using vacuum cleaners and shampooers to clean rugs, carpets, upholstered furniture, and draperies
-Wiping down counters, coffee tables, side tables and other furniture
-Thoroughly cleaning bathrooms, showers, toilets, bathtubs, sinks, flooring, and countertops
-Remove all trash from room, empty trash cans, place in larger bag(s), and deliver to designated area
-Reporting rooms as cleaned and available

Supply and equipment management:
-Replenish or replace supplies in rooms, such as drinking glasses, linens, writing supplies, shower curtains and other bathroom items
-Maintain maid cart for all cleaning products, supplies, and equipment (such as proper functioning of vacuum by changing the bag as needed)
-Report, turn in and log all lost and found items

Guest services:
-Greet or acknowledge guests immediately and politely
-Respond to special requests and questions by guests, providing extra amenities in a timely manner
-Provide customer service to guests, including information about hotel services, activities and local attractions, or directing the guest to the front desk for more information

Other Duties and Responsibilities:
-Returning items such as luggage carts, large bags of linen, cots, or baby cribs to the designated area
-Report and assist with maintenance deficiencies, safety hazards, accidents, or injuries
-Follow Personal Protective Equipment (PPE) requirements, and report any defective, damaged or lost PPE including equipment that does not fit properly to management
-Follow all safety procedures and be able to recognize and act in emergency situations
-Ensure uniform and personal appearance are clean and professional
-Maintain a hospitable service atmosphere at all times

Education and Experience:
-High School Degree or equivalent preferred
-6 months of housekeeping or janitorial services preferred

No immigration or work visa sponsorship will be provided for this position.

Uniland Hospitality is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

The shift starts at 9AM and ends between 3PM-5PM based on business needs.