Hotel Guest Services Overnight Team in Buffalo, NY

The Mansion on Delaware Avenue Posted: 2021-04-13

Buffalo, NY 14202

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Are you knowledgeable in Excel spreadsheets? Are you a detailed individual who likes to keep information and data orderly and balanced? Do you love meeting new people from around the globe? Then we have a unique customer service position for you. This overnight position is an integral part of the hotel’s Guest Services Team, responsible for assisting each guest during the overnight shift at the hotel including checking guests in, overseeing all guest requests, operation of reservation systems, preparing the hotel for breakfast service, and managing the front desk. We will provide you with the necessary training to reconcile the accounts of the day, process invoices and keep official paperwork up to date.

Members of this team must have strong customer service, communications, and interpersonal skills and the ability to multi-task in a fast-paced environment.

Part time opening for the 11pm – 7am shift is available.
Compensation: Above average compensation in the downtown market. Plus gratuities.
Job Types: Full Time & Part-time
Pay: $14.00 - $15.00 per hour

Please reply with cover letter and resume to quick apply.

The Mansion on Delaware Avenue is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Mansion on Delaware Avenue will not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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