Director of Rehabilitation Operations in Kenmore, NY

Salary Range: $95,000.00 - $105,000.00

The Director of Rehabilitation Operations is responsible for the strategic oversight, coordination, and daily management of rehabilitation services across multiple Skilled Nursing Facilities.
This position serves a dual role, providing corporate-level leadership and support to multiple therapy departments, while directly managing and overseeing the daily operations, staffing, and scheduling of one designated rehabilitation department.

We strive to be an employer of choice:

Competitive Wages
• Paid Time Off
• Sick Days
• Medical, Dental, Life Insurance
• 401(k) (eligibility based on full-time/part-time status)
• Tuition Reimbursement
• Uniform Allowance
• Other Perks

Key Responsibilities:
The Director of Rehabilitation reports to the facility Administrators & Executive Director of Rehab. The job duties and responsibilities are to be performed while observing the following standards: job standard (knowledge, ability, skills), technical skill, quality, quantity, judgement/problem solving, decision making, and initiative.
The responsibilities include, but are not limited to the following:

• Provide leadership, guidance, and support to rehabilitation departments across assigned facilities.
• Develop, implement, and monitor policies, procedures, and best practices to ensure consistency and compliance across sites.
• Evaluate and analyze departmental performance metrics, including quality outcomes, productivity, and financial performance.
• Support facility-level Directors of Rehabilitation through coaching, mentoring, and performance management.
• Collaborate with corporate leadership to develop strategic initiatives, staffing models, and growth opportunities for rehabilitation services.
• Lead quality assurance initiatives and ensure adherence to State, Federal, and payer regulations.
Serve as a liaison between facility rehabilitation teams and corporate administration, ensuring alignment of goals and communication.
• Assist with recruitment, onboarding, and retention strategies for rehabilitation professionals across the organization.
• Provide day-to-day operational management of one rehabilitation department, including scheduling, staffing, and supervision of therapy personnel.
• Ensure delivery of high-quality therapy services in accordance with patient care standards and regulatory guidelines.
• Oversee documentation compliance, billing accuracy, and PDPM alignment.
• Foster a positive, team-oriented environment that promotes professional growth, accountability, and engagement.
• Collaborate with facility leadership to support census growth, case management, and discharge planning.
• Monitor and manage departmental budgets, productivity, and resource allocation.
• Participate in interdisciplinary meetings and lead staff education and performance improvement initiatives

Supervisory Duties and Responsibilities:
• Plan, develop, organize, implement, and evaluate departmental operations to ensure the effective delivery of rehabilitation services.
• Delegate authority, responsibility, and accountability appropriately to qualified departmental personnel to promote efficient workflow and professional development.
• Provide leadership by serving as a positive and professional role model, fostering teamwork, integrity, and clinical excellence.
• Advocate for and uphold the mission, values, goals, and policies of the Facility and its affiliated organizations.
• Provide departmental personnel with ongoing performance feedback, including timely evaluations, coaching, and counseling. • Administer corrective or disciplinary action when necessary, in accordance with organizational policies.
• Ensure that all staff comply with applicable federal, state, and local regulations, as well as organizational policies governing patient care, documentation, and professional conduct.
• Utilize available resources to develop innovative ideas, programs, and practices that enhance departmental efficiency, staff satisfaction, and overall organizational performance

Qualifications

Qualifications:
• Educations and Training - Must possess a current license and be registered to practice in the State of New York as a registered physical or occupational therapy. Must be a graduate of an accredited program.
• Experience – Minimum of 5 years of clinical experience, including at least 3 years in a leadership or multi-site management role.
• Character - must possess good moral character, patience and compassion for the elderly.

EOE Statement

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.