Salary Range: $49,069/year, negotiable based upon exp

There's a reason we call it The Best 8 Hours...
When you work at Seneca Resorts & Casinos—your day is filled with helping people have FUN! We love to work and win together---it’s one of our core values! Not only do we make work feel like play, we offer so many great benefits and extras you’ll feel like you hit the career jackpot!

The Culinary Sous Chef is the third in command in the kitchen and generally in charge of food production. The Culinary Sous Chef ensures that all food production workers are performing their duties as prescribed by the quality standards established by the Executive Chef. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
2. Provide prompt, friendly, and courteous service of food and beverage to all our guests.
3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
4. Establish production levels based on house counts or business forecast, previous experiences, date, etc. Posts the menu forecast for all kitchen employees to view.
5. Supervise kitchen preparation for service of all stations.
6. Verify that all portion sizes, quality standards, department rules, policies and procedures are maintained by kitchen employees.
7. Supervise and lead the culinary team, ensuring production efficiency, proper culinary techniques, adherence to recipe standards, and high-quality food preparation
8. Assist in hiring, training, and mentoring team members, while creating a cohesive work environment
9. Support food and labor cost management, prepare schedules, oversee inventory control, and manage ordering and receiving processes
10. Collaborate with the Executive Chef and culinary Management team in menu design and recipe development
11. Maintain a safe, sanitary, and organized kitchen that complies with Company Sanitation regulations as well as company policies
12. Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery.
13. Orient and train kitchen personnel in property and department rules, policies and procedures.
14. Train kitchen personnel in food production principles and practices. Maintain quality standards for all menu items and for food production practices.
15. Supervise the production of all food items.
16. Relay all guest complaints and or compliments to manager or supervisor on duty.
17. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
18. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
19. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
20. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
21. Attend all necessary meetings.
22. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Education/Experience:
1. Must be 18 years of age or older upon employment.
2. Degree from a postsecondary culinary arts training program preferred or may substitute a minimum of four (4) years of culinary work experience
3. A minimum of four (4) years in a large production kitchen or high-volume food and beverage operation.
4. Excellent interpersonal, customer service, communication, coaching, team building and problem-solving skills required.
5. Exceptional skills in high-volume cooking, food presentation, and precise recipe adherence, with the ability to lead, coach, and motivate a diverse team.
6. Computer literate in all Microsoft Office applications and automated restaurant systems.
7. Knowledge of best practices for monitoring food and labor cost, menu development, costing, ordering, inventory, and food safety and sanitation
8. Ability to obtain ServSafe, Food Safety Handler Certificate.

Compensation is negotiable based on experience and education.

• Weekly paychecks
• PAID lunch hour
• FREE meals every workday
• Affordable medical insurance options
• Multiple shifts available
• Company-matched 401(k)
• FREE on-site gym (Seneca Niagara and Seneca Allegany locations)
• Access to FREE on-site healthcare—appointment or co-pay needed*
• Exclusive Team Member discounts throughout WNY
• Opportunities to support great causes and earn paid time off
• Education reimbursements
• Rewards and recognition programs
And so much MORE!

We’re Hiring! Join Us at Our Upcoming Hiring Event:
Seneca Buffalo Creek Casino
1 Fulton St., Buffalo, NY 14204
Tues., Sept. 8 – Western Door Steakhouse, 11:00am-3:00pm

To learn more and discover your next career, use the link below to apply online!