Clinic Office Manager I in West Seneca, NY

Salary Range: 20.08/hr. - $25.60/hr.

Performs complex administrative tasks and provides administrative support to a department head and/or manager.
Provides training and supervision to clinic support staff.

MAJOR DUTIES AND RESPONSIBILITIES:

• Knowledge and demonstration of agency core values in day-to-day activities
• Exemplifies the criteria for a high performing team member and the values that support trust, interdependencies and teamwork.
• Consistently maintain a neat, organized work environment
• Processes Intakes, scheduling, and filing
• Schedule preparation to include authorization verification, copay/private fee amounts, client balances and troubleshooting
billing/insurance inquiries
• Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews
• Reconciliation and posting of all client payments
• Processing of client records, including admissions and discharge
• Oversight of other Office Staff with day-to-day tasks & delivers effective supervision to direct reports
• Delivers exceptional customer service and assists with resolving client grievances
• Constant direct communication with Manager of Support Services
• Works with clinic leadership to ensure strong communication and teamwork between the front office and clinical team.
• Answers telephone and directs calls to the appropriate person
• Attends required trainings and office manager meetings. Contributes to meetings with process suggestions and/or opinions.
• Composes and prepares routine correspondence for signature
• Establishes and maintains confidential files and records
• Proofreads work and corrects grammatical, punctuation and spelling errors
• Maintains calendar and staff schedules; ensuring adequate site coverage during all hours of operation and covers when necessary
• Sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items
• Attends departmental meetings; takes notes and prepares/distributes meeting minutes
• Orients new personnel to agency’s policies and procedures
• Orders and maintains office supplies and equipment
• Operates office machines and instructs others in the operation of same

Other Duties as assigned
SKILLS/COMPETENCIES:
• Ability to generate standard business letters, forms, contracts, proposals, presentations, etc.
• Strong understanding of and ability to use internet search engines
• Excellent interpersonal skills and communication skills both verbal and written
• Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
• Ability to handle multiple tasks
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
• Ability to operate office equipment
EDUCATION REQUIREMENTS:
• High School Diploma or equivalent

EXPERIENCE:
• Three years work-related experience. Previous supervisory experience preferred
• Must possess valid Driver’s license and ability to travel between locations if needed.

COMPENSATION: $20.08/hr. - $25.60/hr.

Please apply at the link below