Clinic Office Assistant I in Buffalo, NY
Spectrum Health & Human Services Posted: 2025-05-07
Buffalo, NY 14210
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Salary Range: $17.00 To $19.36 Hourly
Performs complex administrative tasks and provides administrative support to clinicians, providers and/or managers while delivering exceptional customer service to the individuals we serve.MAJOR DUTIES AND RESPONSIBILITIES:
• Knowledge and demonstration of agency core values in day-to-day activities
• Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role
modeled and consistently evidenced in the work environment.
• Maintain a neat, organized workspace consistently.
• May require travel between sites to provide coverage for other support staff.
• Greeting and checking clients in using a friendly demeanor upon arrival for their appointment.
• Manages intakes, scheduling, auditing, uploading documents into client health record, processing of patient letters and filing.
• Politely answering and directing calls to the appropriate person.
• Daily insurance verification of 3rd party payers, Medicaid and completion of financial reviews.
• Collection, reconciliation and posting of all client payments.
• Sends/receives incoming, outgoing mail and faxes.
• Responding to high volume of email requests in timely manner.
• Attend meetings onsite and offsite as assigned.
Other duties as assigned.
SKILLS/COMPETENCIES:
• Strong ability to navigate computer programs, including Microsoft Office, internet search engines and agency’s Electronic Health Record
system
• Excellent customer service skills with clients and colleagues
• Excellent computer skills and use of office machines
• Strong communication skills, both verbal and written
• Meticulous attention to detail; excellent time management and organizational skills
• Ability to multitask in a fast-paced work environment
EDUCATION REQUIREMENTS:
• High School Diploma or equivalent
EXPERIENCE:
• One year work experience in work related field preferable
• Flexible availability and willingness to work nights and weekends.
• Must possess a valid driver’s license with an acceptable driving record and have reliable transportation.
COMPENSATION: $17.00/hr. - $19.36/hr.
• High School Diploma or equivalent
Please apply at the link below