Salary Range: Starting at $16.00 negotiable based on experience

There's a reason we call it The Best 8 Hours...
When you work at Seneca Resorts & Casinos—your day is filled with helping people have FUN! We love to work and win together---it’s one of our core values! Not only do we make work feel like play, we offer so many great benefits and extras you’ll feel like you hit the career jackpot!

The Casino Host is responsible for providing outstanding guest services to the patrons of the Seneca Gaming Corporation. Incumbent will promote the Player’s Club Card by making contact with perspective members, explaining the benefits and answering questions about membership through use of personal letters, notes, invitations, telemarketing techniques, email and direct player contact. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Welcome Seneca Gaming Corporation Guests, summarize the benefits of membership in the Player’s Club, and encourage guests to enroll. Responsible for generating a positive and friendly atmosphere for all casino customers.
2. Actively seeking new players to enroll into the Player’s Club. Verify patron information to ensure accuracy according to policy & procedure. Maintain and grow player database
3. Assist Player’s Club Members with any questions or concerns which include but are not limited to the point system, retrieval of lost cards, and addressing concerns with offers (or lack of) on accounts.
4. Provide comps and other services as required, consistent with company policy. Arrange accommodations and amenities, exceeding expectations.
5. Represent the company at internal functions and special events.
6. Actively seeks new players which include but not limited through networking and holding on-site events.

Education/Experience:
1. Must be 21 years of age or older upon employment.
2. High school diploma or equivalency required.
3. Previous experience as a casino host in a complex environment -OR- three (3) years’ experience in a high volume hospitality environment, involving extensive contact with customers.
4. Understanding of player rating systems, casino marketing, and comping is preferred.
5. An associate’s degree with two (2) years hospitality experience may be substitute for previous casino host or hospitality experience.
6. Strong written and verbal skills.
7. Must be outgoing, energetic, enthusiastic and positive.

Salary Starting Rate:
$16.00
Compensation is negotiable based on experience and education.

• Weekly paychecks
• PAID lunch hour
• FREE meals every workday
• Affordable medical insurance options
• Multiple shifts available
• Company-matched 401(k)
• FREE on-site gym (Seneca Niagara and Seneca Allegany locations)
• Access to FREE on-site healthcare—appointment or co-pay needed*
• Exclusive Team Member discounts throughout WNY
• Opportunities to support great causes and earn paid time off
• Education reimbursements
• Rewards and recognition programs
And so much MORE!

To learn more and discover your next career, use the link below to apply online!