Salary is $17.70 HOUR (USD)

As a Warehouse Clerk, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, and other assignments as requested.
– 1st, 2nd, or 3rd shift, Shift Differential for 2nd and 3rd shift!

Duties and Responsibilities:
• Provide exceptional customer service
• Manage and check-in drivers efficiently and effectively
• Maintain necessary records and track items such as inbounds, BOLs, packing slips, schedules and orders
• Perform data entry as needed
• Daily communication via telephone calls and emails to internal departments
• Prioritize and multi-task client requests on a daily basis
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Respond in a prompt and courteous manner to client requests
• All other duties as assigned

South Buffalo, West Seneca and Depew Locations

Qualifications:
• High School Diploma or GED
• Customer service experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Initiative
• Basic PC skills and MS Office Suite (Excel, Word, Outlook)
• Ability to work in fast-paced environment
• Work independently and with team in fast paced environment

Safety Requirements:
• Must wear safety vest.

Physical requirements:
• Must be able to lift up to 50 lbs.