Operations Coordinator in Darien Center, NY

Salary Range: $20 - $24/ hour

Join Our Rockstar Team - We’re Hiring at Darien Lake Amphitheater!

Looking for more than a typical part-time gig?
These are larger, more involved part-time roles with real responsibility and behind-the-scenes access at live concerts for the Summer 2026 season.

Operations Coordinator - Help events run smoothly from start to  nish

Why you’ll love it:
• Bigger part-time roles (not just event shifts)
• Work where concerts happen
• Be part of a fun, fast-paced team

As a key player in our venue operations team, this role is all about creating an exceptional experience for guests and staff alike. You’ll work closely with the Ops Manager to ensure smooth day-of-show operations, addressing guest inquiries, resolving concerns, and maintaining high service standards. Whether managing VIP programs, overseeing security and guest relations, or leading pre-shift meetings, you’ll be at the heart of delivering top-tier hospitality. If you thrive in a fast-paced, high-energy environment and have a knack for problem-solving, leadership, and guest engagement, this is your chance to be part of an unforgettable live entertainment experience.

Responsibilities Include:
- Works directly with the Ops Manager to perform day of show duties
- Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities, as well as our VIP program and seat upgrades
- Work through and correct guest concerns and complaints regarding security and customer service-related situations
- Follow up with Security and Guest Services teams to ensure that service standards are met
- Perform opening/running/closing duties according to Live Nation policy
- Inform guests of venue amenities & make recommendations
- Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered
- Suggestive selling of all venue products and services when applicable

Sound like your thing?
Apply now using the link below and be part of the 2026 season at Darien Lake Amphitheater.