UM/Transition Clerk in Depew, NY


Family Choice of New York Posted: 2025-10-14

Depew, NY 14043

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Salary Range: $20.50 - $21.00 per hour

The UM/Transition Clerk is responsible to follow Utilization/Transition policies and procedures when carrying out their job functions.

TASKS:
• Assists RN with requests for levels of service by compiling data, entering authorizations, and faxing authorizations to participating providers, vendors and nursing/adult home care facilities after determination by RN or Medical Director.
• Receive and process requests for non-emergent transportation by scheduling trips with approved vendor and faxing information to nursing/adult home care facilities.
• May assist with documentation of Transitions of Care.
• May be assigned specific responsibilities as per departmental need and workflow.
• Work within assigned Team along with APP, RN, Social Workers and assist with UM/transition related tasks.
• Distribute all authorization letters, emails and documentation that are related to UM/transitions per process and/or guidelines.
• May send transition POC to the receiving care setting.
• Serves as UM liaison for facilities within designated team.
• Provide assistance to all FCNY programs as requested by management.
• Other duties as assigned.
EDUCATION: Minimum High school diploma; Associate or Bachelor Degree preferred

EXPERIENCE:
• Minimum five (5) years working in a secretarial/administrative support role in a health care setting.
• Familiarity with health care terms and general office procedures and multiple computer systems.
• Excellent written and verbal communication skills.
• Working knowledge of word processing, spreadsheet, and presentation programs.
• Able to perform accurate basic mathematical calculations.
• Requires outstanding people and communication skills. Must be able to build and maintain collaborative, cooperative, and productive relationships with all internal and external customers including members and their families, nursing/adult home care facility staff, providers, the health plan and any other stake holders in the community.
Job Type: Full-time

• $20.50 - $21.00 per hour

Benefits: 401(k), 401(k) matching, Dental insurance, Employee assistance program, Flexible spending account, Free parking, Health insurance, Life insurance, Paid time off

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, age, or national origin.





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