Technology Support Specialist in Cheektowaga, NY

Endeavor Health Services Posted: 2021-04-13

Cheektowaga, NY 14225

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Endeavor Health Services is seeking a detail-oriented, full-time Technology Support Specialist. The ideal candidate will support all functions of the Information Systems Department and provides IT assistance to agency end-users.

• Provides technical assistance to all end users for hardware, software and any other technical issues
• Initiate and ensure systems integrations for all computer hardware, software, A/V, networking and telecommunications equipment
• Manage and ensure the integration of computer systems including financial, database, word processing, local/wide area networks, telecommunications, client service information, personnel, payroll and utilization of computer personnel
• Performs systems analysis of current and future systems; designs, coordinates implementation and documents current system operation
• Coordinate, supervise, install and configure hardware and software
• Develop and maintain data and system security
• Participates in evaluation and makes recommendations regarding the selection of hardware and software systems
• Communicate in an effective and friendly manner with staff in order to keep computer systems running smoothly
• Troubleshoots system failures, determine and implement course of action, under the direction of the Director of Information Systems

• Bachelor’s degree is required. Degrees or additional certifications in technology or computer-related disciplines are preferred
• 2 years of paid computer related experience is preferred
• Must display excellent judgement, maturity and professionalism at all times
• Must be mission-focused and motivated to help and possess an excellent attitude
• Excellent communication and customer service skills are required
• Experience with Microsoft operating systems and desktop applications is required
• Clean, valid NYS driver’s license and daily access to a vehicle is required
• Must be willing to travel to company clinics throughout City of Buffalo, Orchard Park, Lancaster and Rochester
• Must be willing to work flexible hours, including some evenings (until 9pm) and Saturday mornings

We offer competitive salaries and an array of employee benefits, including Medical, Dental, Vision, Company Paid Life and AD&D, Company Paid Long Term Disability, Supplemental Life and AD&D, Supplemental Short Term Disability, 401 (K) retirement savings plan with company contribution, 9 paid holiday, Generous paid vacation, Paid sick time, Employee Assistance Program

Visit our website at below site to apply for our current openings.

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