Team Leaders in Williamsville, NY


MediaSales Plus,Inc Posted: 2022-07-26

Williamsville, NY 14221

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This role is responsible for overseeing a team and managing all activities within their designated books of business
This person will lead the team to consistently meet or exceed performance metrics and objectives, as well as provide the highest level of customer service.
Media Sales Plus provides essential media support services for clients across the US and Canada.

• Your team will be responsible for building customer relationships via phone and email support.
• While your team is engaging our customers, they will provide a high level of assistance by leveraging their expertise.
• With your guidance, they will be second to none in prioritizing their work to meet client deadlines and providing the most
effective solutions.
• Leading with, and maintaining, a high level of multi-tasking, attention to detail, and customer service is key in this role.

Qualifications:
• Experience in a sales center environment
• Must have proven leadership experience
• Ability to lead, motivate and coach a team in customer service and sales
• Strong reporting and analytical skills; attention to detail
• Strong computer skills; proficiency with clients' and third-party systems
• High School Diploma is required; Associates or Bachelor’s degree in Communications, Business, or Marketing is preferred
• Above all, a team player who is collaborative and resourceful

We Offer:
• Competitive pay + bonus opportunities
• A benefits package with employer contribution
• Paid vacation, paid sick leave and paid holidays
• On-going training and development
• A results-driven and team-oriented environment
• A culture that recognizes, rewards and values the talent in our organization

Location: 6400 Main Street, Williamsville 14221
This role will include both in-office and remote workdays.

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