Suite Runner in Buffalo, NY

Delaware North Sportservice- KeyBank Center Posted: 2021-11-16

Buffalo, NY 14203

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The Opportunity
Delaware North Sportservice is hiring Suite Runners to join our team at KeyBank Center in Buffalo, New York. This role requires excellent time management skills as well as the ability to set priorities and quickly respond to changing needs within the dining room.

Attend pre-shift briefing, taking note of relevant information including service scheduling, organization, food and beverage, guest notes, etc.
Motion food from the kitchen to the customer as quickly as possible by receiving food ticket orders, sorting them in kitchen stations, and notifying servers when dishes are complete.
May assemble some food items and ensure garnishes are placed on the food before it goes out.
Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food.
Complete any required table-side service which may include taking orders, delivering, and explaining menu to customers, etc.
Maintain a comprehensive knowledge of all menu items, ingredients and preparations; be able to identify menu items and ingredients by appearance.
Assist captains and back servers with the presentation of courses, explaining any relevant menu items if it is missed.
Communicate effectively with guests, co-workers and management.
Be able to perform opening, mid and closing duties as outlined by management.
Maintain kitchen and dining room cleanliness and organization at all times.
Assist in counting china, glass, silver and linen.

At least 1-year experience or training as a Runner or Busser with a similar style of dining, capacity, and volume.
Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
Excellent communication skills.

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