PSR Coordinator (Front Desk Supervisor) in Buffalo, NY

Salary Range: $22.00 to $24.50/hour

UBMD Primary Care is seeking full time Patient Services Representative Coordinator (PSRC) for downtown Conventus Medical Office Building to assume responsibility for management of the PSR front desk and phone teams, as well as all facets of the front desk.

Salary: $22.00 to $24.50/hour and Excellent benefit package including employer contribution to 401k plan.
Schedule: Monday through Friday 9 am to 5 pm with Thursday evening rotations (along with other staff).

Responsibilities:
-Managing day-to-day PSR employee needs, workloads, and schedules
-Greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees
-Performing general administrative and other duties as assigned by the Operations Manager
-Will order office supplies and manage organizational needs for best efficiency, as well as manage office banking responsibilities
-Will manage job assignments for PSR's to ensure workloads (prior authorizations, referrals, new patient process,s canning) and adjust as needed
-Provide mentorship and training to PSR's and phone team
-Assists in quality metric projects such as daily no-show, error weekly work, procedure book management, alignment forms, etc.)
-Will work as a PSR while managing coordinator responsibilities with duties such as scheduling patient appointments, capturing and verifying patient demographics, insurance, etc., greeting and directing patients, etc.

Requirements:
-High school diploma or GED required, Associate's degree preferred.
-One to two years' experience working in medical reception, preferably in an outpatient clinic setting.
-Medical terminology and supervisor experience preferred. Excellent communication, organizational and multi-tasking skills required.


Any offer of employment is contingent upon successful background check and drug screen. AA/EOE

Please apply online on our Careers page linked below