Manager of Refugee Services in Buffalo, NY

Jewish Family Services of Western New York Posted: 2022-01-04

Buffalo, NY 14209

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We’re expanding, come grow with us!
Advance your career and make a difference at JFS of Western New York.
If you thrive on helping people, are community driven, and are looking for change, one of our many opportunities could be what you are looking for:

Do you have a passion for welcoming refugees to WNY and making sure that they have the tools to empower them to become self-sufficient? Do you have demonstrated experience of working effectively and sensitively with this population? Do you have a human service background, leadership, and program management? If so, then this full-time position provides a unique and rewarding opportunity for you to make a difference in the lives of many.

In this role, you'll provide oversight and leadership to refugee programming including resettlement, medical case management, extended case management, and other programming to supporting newly arrived refugees and Afghan evacuees.

You'll manage a growing team, building a strong supportive culture, providing mentorship, and guiding them in providing quality case management services and prioritizing service delivery tasks, timely delivery of core services, proper reporting, and case file reviews. Most importantly, you'll work to ensure that the needs of the most vulnerable clients are addressed. In partnership with the Director of Refugee Services, you'll be involved with various initiatives and represent JFS in the community, working to maintain and build strong relationships with key stakeholders and community partners.

Bachelor's degree in social work, social sciences, non-profit management, or related field. Graduate degree preferred.
Two+ years of effectively managing social programs including previous supervisory experience
Experience working with refugees/vulnerable populations or limited English speakers required.
Ability to ensure organizational compliance with grants and contracts
Strong relationship-building skills with colleagues, partners, and stakeholders

This position pays $55,000 annually and offers great benefits including 4+ weeks accrued Paid Time Off (PTO) within first year plus 13 holidays, excellent health insurance options (BCBS), 401k, life insurance, EAP and much more. We are conveniently located on Main Street near Highgate. A reliable vehicle, a clean NYS driver's license, required liability insurance levels of 100/300K and evidence of having received the Covid-19 vaccination is required.

Learn more about our openings at and easily apply online if you think one of these positions fits your interest and background:

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