Implementation Project Manager in Buffalo, NY


Sunlync Software -Divison of JK Products and Services Posted: 2022-06-30

Buffalo, NY 14210

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SunLync Software is a member of JK Products & Services, Inc.
We develop commercial Point of Sale software and are committed to delivering exceptional products and services to our customer base that spans worldwide.

Responsibilities:
▪ Coordinate/prioritize tasks in conjunction with the established Implementation Guide
▪ Analyze business models for any gaps, and devise solutions and alternate options
▪ Provide training on configuration and use of software, along with all other related implementation assistance
▪ Collect detail on suggestions for enhancement provided by customer, and submit for possible inclusion in software ▪ Manage project timelines to ensure that training sessions and data conversions are progressing as scheduled
▪ Provide regular project status updates to customer, internal project participants and management
▪ Detect potential issues and implement solutions
▪ Performs other related duties as necessary or assigned Primary Interactions: Internal
▪ Responsible for working directly with internal project participants (i.e. Data Conversion Specialist, etc.) throughout the entire scope of a project to ensure that timelines are met
▪ Responsible for setting customer expectations
▪ Provide training and implementation assistance to customer
▪ Ensure that project timelines are met
▪ Provide regular project updates to customer

Competencies:
▪ Advanced troubleshooting and problem-solving skills
▪ Technical aptitude and strong knowledge of database architecture
▪ Familiarity with database integrated development environments such as MySQL Workbench, SQL Management Studio and Microsoft Office
▪ Detail oriented

Effective communicator Physical Demands:
▪ Remain in the seated position for long periods of time
▪ Occasionally required to walk or stand
▪ Some bending, lifting, stooping and stretching
▪ Normal range of hearing and eyesight
▪ Eye-hand coordination and manual dexterity

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