Guest Experience Associate in Buffalo, NY

Buffalo Zoo Posted: 2021-02-11

Buffalo, NY 14214

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Rate $12.50 per hour

Responsible for assisting the daily operations of Admissions and Satellite areas. Some duties include:

● High level of service when interacting with guests, handling inquiries, and reports concerns in a positive and expeditious manner.
● Some duties are outdoors and requires standing, walking, bending down and other repetitive motions.
● Performs basic health screening of guests prior to admittance.
● Maintains safe operating procedures for rides & attractions i.e. capacity guidelines, safety during operation, following proper enter/exit procedures.
● Assists set-up, clean-up and working special guest events.
● Ensures guests follow proper health & safety protocols; mask usage and social distancing.
● Uses required safety equipment and observes safe work procedures.
● Work outdoors in all weather conditions.
● Must be available on weekends and holidays as necessary.
● Education and Experience: Some High School - must be legal working age. Cash handling experience.


The Buffalo Zoo is an At Will employer and all Buffalo Zoo employee
are subject to employment eligibility and background security checks allowed by law.

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