Financial Call Center in Amherst, NY
Capital Management Services Posted: Jul 20, 2020
Amherst, NY 14221
This is a great position for those who truly enjoy helping customers! Capital Management Services has a smaller office in the Williamsville area behind the airport. This office specializes in first party collections for an extremely well-known bank. The customers we are reaching out to are 2 - 120 days past due on a current on their credit card. We are looking to notify them of the past due balance and offer assistance to get them caught up quickly and back up to date!
This is an excellent opportunity for recent college grads whose industries are uncertain due to the pandemic. The future is unknown for sectors such as teaching, hospitality, and many other specialized fields. We can provide stable employment until your chosen field starts hiring again. The opportunity is endless for you, don't wait.
The training for this position will run for 4 weeks with day time hours. Then the regular shift will run from 1pm - 10pm Monday - Friday with 1 Saturday per month. We are looking for applicants with call center experience - financial services or collections preferred. We will require an associates degree if no call center experience is present. Our collections approach is very customer service-oriented. We follow all federal guidelines and regulations on every call! Our reps earn $15 per hour to start with potential to increase to $17 per hour within your first year. Our training class will begin on July 27th!
A minimum of 2 years of Call Center experience or an associate's degree or higher is greatly preferred.
We offer a great benefits package including vacation and sick time. As well as medical, dental, vision and 401k. Our staff also receives FREE care from our Medical Office located in our South Buffalo Office. Our office has plenty of free and safe parking, plus we are located right on the bus route. Please feel free to reach out to our recruiting department to answer any questions regarding this position.