Debt Collector/Call Center in West Seneca, NY

Omnipoint Management Solutions Posted: 2022-07-20

West Seneca, NY 14224

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Omnipoint is an established Collection Agency located in West Seneca NY looking to add a few people to grow our team. Are you money motivated and have exceptional communication skills? We would like to meet you! We typically hire employees with collections experience, but will train the right person for this role. We believe in a fair, inclusive, work/life balance and team atmosphere. We offer a great bonus structure and additional incentives for doing the right thing, being compliant as well as achieving team milestones/goals.

Our schedule includes zero nights after 6pm or weekends. Fridays, we end our week at 3pm, allowing you to spend more time with your family or to pursue your personal interests.

Debt Collector/Call Center Responsibilities:
• Communicate with consumers by telephone to resolve delinquent debt
• Negotiate and counsel consumers to find resolutions to delinquency
• Manage and resolve primary consumer questions and concerns
• Escalate consumer complaints and secondary concerns to management
• Update consumer accounts per company and client policies
• Skip tracing as assigned or needed
• Maintain knowledge, understanding, and compliance with all applicable Federal, State, Local laws, and regulations relating to job duties
• Maintain knowledge and adherence to all company compliance polices • Perform other duties as assigned by management

• Proficient in English language
• Able to easily navigate computer and software platforms
• Communicate effectively, in a professional, assertive and pleasant manner
• Team oriented
• Reliable

• Prorated goals for your  rst three months
• Competitive hourly (up to $20.00/hr.)
• Unlimited bonus potential
• Additional daily, weekly & monthly contests and incentives
• Paid vacation
• Paid sick
• Paid holidays
• Health insurance
• Dental insurance
• Small office environment

To apply, please call 716-296-9541 or 866-659-2093 to set up a confidential interview, or submit resume or call back request via email to direct apply.

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