Customer Service in Tonawanda, NY


Selective Staffing Posted: 2021-07-21

Tonawanda, NY 14150

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Selective Staffing Solutions has partnered with a company who provides Third Party Collections, International Collections, Legal Services Small Balance services and a variety of different outsourcing options. They are looking to hire Customer Service Agents to assist and manage their client portfolios.


Position: Customer Service (Temp-Hire)
Location: Tonawanda, NY 14150
Compensation: $14-17/hr. DOE
Hours: Mon – Fri; 8am-5pm

Responsibilities:
• Contacting client’s accounts for pay remittances via phone and email.
• Researching client’s resource system for back-up documentation.
• Resolving billing or pricing issues and disputes on invoices.
• Communicating with various internal departments.
• Placing contact notes in client system and/or assigned work list.
• Complying with policies, procedures, and deadlines.

Education, Experience, and Skills Required:
• Previous experience in customer service, collections, accounts receivable, and accounts payable.
• Must have excellent organizational, problem solving, and phone/communications skills.
• Detail oriented.
• Experience in Microsoft Office (Excel and Outlook).
• Ability to multitask.
• High school diploma/GED required

Please send resumes via Quick Apply

Additional job postings w/descriptions are located on our website. Email your resume via Quick Apply or call 716-634-3300 to schedule a phone interview.

PHONE INTERVIEWS
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Phone: (716) 634-3300 Fax: (716) 634-3900
Monday - Friday between 9:00AM – 4PM

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