Customer Service Technician in Tonawanda, NY

IMA Life North America Posted: 2022-08-03

Tonawanda, NY 14150

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IMA Life is a global leader in the field of aseptic, pharmaceutical equipment and services. Our mission at IMA Life is to provide our customers with the best up time in the industry while providing innovative service solutions. The relationship with customers is what guides the way we design and develop lifesaving machinery and services. IMA Life offers a wide range of machines for liquid and powder aseptic and non-aseptic processing and freeze-drying solutions.
IMA Life is looking for energetic people with good work ethic to fill the following position:

Customer Service Technician

• Perform preventative maintenance tasks on IMA Life’s freeze drying equipment sold worldwide in a safe, efficient & effective manner consistent with our “Best in Class” status
• Troubleshoot errors or failures to root cause and recommend or undertake remedial action to restore unit to normal operating condition
• Commission, set up of equipment, when not in the field, provide Production, Test & Customer support as required
• Complete and maintain various documents and computer systems used in the execution of work as required
• Travel required

Excellent Pay & Benefits; 401k Company Match and Profit Sharing

Interested applicants may apply to:

IMA Life is an equal opportunity employer

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