Customer Service Representative in Buffalo, NY

LS&S, LLC Posted: 2023-01-04

Buffalo, NY 14207

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LS&S is a national catalog company, located in Buffalo, NY, selling products for the visually impaired and hard of hearing.
LS&S sells to state agencies, the federal government, schools and directly to individuals, most of whom are seniors.
Our customer service team is responsible for answering inbound calls, processing orders and supporting our sales team.
CSR’s must be able to balance the needs of order entry and phone calls, seamlessly and efficiently moving back and forth between the two.
Reps will receive training on products and then are required to use that product knowledge to professionally help guide customers in their product choices and usage.

LS&S places a high priority on customer experience and satisfaction.
This individual must have excellent phone skills along with a clear speaking voice, data entry experience and the ability to listen with empathy.
Patience with seniors is a necessity.

LS&S offers a competitive salary and benefits, including matching 401(k), a selection of health plans, and paid holiday, sick, and vacation days.
We are a family friendly work environment.
If you want to feel good about your job,
Salary range is $17-$20
Hours: M-F, 8:30 – 5pm

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