Customer Service Advocate in Buffalo, Telecommute, NY


UnitedHealth Group Posted: 2022-07-14

Buffalo, Telecommute, NY 14225

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$1500 Sign-On Bonus for external candidates! Work from Home!

If you are located within 120 miles of Cheektowaga, NY, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

This Customer Service position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am – 8pm. It may be necessary, given the business need, to work occasional overtime. Must be willing to come to office 1-2 times per month.

Required Qualifications:
-High School Diploma / GED (or higher) OR Equivalent work experience
-Minimum of 3+ years of combined education, work and/or volunteer experience
-Ability to come into the office 1-2 times a month
-Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:
-Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
-Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)
-Sales or account management experience
-Customer Service Experience

*Telecommuting Requirements:
-Reside within 120 miles of Cheektowaga, NY
-Required to have a dedicated work area established that is separated from other living areas and provides information privacy
-Ability to keep all company sensitive documents secure (if applicable)
-Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

To apply, see below link.


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