Contact Representative Positions in Buffalo, NY

Internal Revenue Service Posted: 2023-05-18

Buffalo, NY 14225

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Careers at the IRS

As a Contact Representative, you will provide over-the-phone technical assistance to individuals and businesses. You will assist taxpayers and their representatives with a wide range of issues to help them understand and meet their tax responsibilities. Duties will vary and may include releasing tax refunds, answering notice inquires, making account adjustments, and reconciling payments.

At our Cheektowaga Call Site, we offer full-time permanent positions on day, mid, and swing shifts, starting at $18.81 per hour. No tax experience is needed and in-depth training is provided. Join our diverse workforce and enjoy exceptional benefits and a career that grows with your aspirations.

Join us in Buffalo for an opportunity to be considered for our Contact Representative positions.

On-The-Spot IRS Hiring Event in Buffalo, NY
Join us June 6th
from 9:00 AM – 3:00 PM
M Hotel, 2040 Walden Ave, Buffalo, NY 14225

During this event, we will review resumes and make job offers on-the-spot. We will also complete fingerprinting for qualified applicants. To prepare for the event, have a USAJOBS account set up and bring the documents listed below.

Please register to attend as space is limited. Registered applicants will be given priority consideration over walk-in applicants.

Remember to bring your
• Resume
• College Transcripts (if applicable)
• Two forms of ID for fingerprinting

To register please use the link below:

Apply on Company Site ← Back


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