Clerical Team Specialist in Cheektowaga, NY
The Northstar Companies Posted: 2021-03-01
Cheektowaga, NY 14225
Full time-40 hours per week
Working: Monday – Friday
Hours: Flexible – Some evenings until 8pm
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Minimum Level of Education – High School diploma or GED equivalent and must possess a high aptitude for problem solving and organizational skills, attention to detail, numerical accuracy, data entry/processing. Excellent listening skills, internal and external communication skills, ability to multi-task and prioritize in a team environment; acceptable background check and pass company required drug test.
FUNCTIONAL AND TECHNICAL SKILLS
Required functional skills (skills need to complete the functions of job; i.e. project methodology, presentation experience, etc)
• Comprehensive knowledge in customer service, excellent telephone voice skills and communication skills.
• Able to multi-task and pay attention to details.
• Maintain diplomacy and confidentiality at all times.
Required technical skills:
• Knowledge of multi-line switchboard.
• Basic computer and knowledge of Microsoft Office (i.e. Office Suite, Word, Excel, PowerPoint)
• Ability to use office equipment such as a copy machine, fax machine, adding machine and postage meter.
• Quick thinking abilities for problem resolutions and dispatch pertaining to specific issues.