Application Support Representative in West Seneca, NY

Erie 1 BOCES Posted: 2023-08-31

West Seneca, NY 14224

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Join a growing team at E1B! We are dedicated to our core values of providing excellent service, being continually innovative and most importantly, providing our customers and staff with the highest level of integrity in all areas of our work.

Application Support Representative - Financial Software (Hybrid)
8:00AM - 4:00PM

Approximate Annual Salary PLUS Generous Benefits package!
$47,400* ($24.25/hr)
This salary will increase upon settlement of the Collective Bargaining Agreement

Hybrid schedule possible after 6 months

The Application Support Representative (ASR) would be part of a team supporting the nVision financial software application for 56 school districts. This individual would learn the nVision software and become an expert in how the nVsion application software functions. The ASR would answer calls and emails, trouble-shoot and collaborate with team members, to problem solve and assist districts with resolutions.

A) Bachelor’s degree and 1 year of information technology experience involving software application support; OR;
B) Associate’s degree with 3 years of information technology experience involving application support; OR;
C) High School Diploma or GED with 5 years information technology experience involving software application support; OR;
D) An equivalent combination of training or experience as defined by the limits of (A), (B), and (C).

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